Last updated: May 11, 2026
Questions? Contact us at support@loyalclip.app
These Terms of Service (“Terms”) govern your access to and use of the LoyalClip platform, website, and related services (collectively, the “Service”) provided by LoyalClip Inc. (“LoyalClip”, “we”, “us”). By creating an account or using any part of the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
To use LoyalClip you must be at least 18 years of age (or 13 with verifiable parental/guardian consent) and have the legal capacity to enter into a binding agreement. By creating an account, you represent that you meet these requirements.
You are responsible for providing accurate, current, and complete information during registration and for keeping your account credentials confidential. You must notify us immediately at support@loyalclip.app if you suspect unauthorised access to your account. LoyalClip is not liable for any loss or damage arising from your failure to protect your credentials.
One account per individual. Creating multiple accounts to circumvent usage limits, bans, or billing requirements is prohibited.
You agree to use LoyalClip only for lawful purposes and in ways consistent with these Terms. You must not:
Violation of these rules may result in immediate suspension or termination of your account at our sole discretion, without prior notice or refund.
LoyalClip provides the technical infrastructure for professionals to operate digital loyalty programs. The specific rules of each loyalty program — including earning rates, redemption values, and reward types — are set by the individual professional operating that program.
Loyalty credits are awarded based on the rules defined by the participating professional at the time of a qualifying transaction. LoyalClip and the professional each reserve the right to modify earning rules prospectively with reasonable notice.
Loyalty points or stamps may be redeemed for rewards as specified by the professional. Redemption is subject to the professional’s availability and business policies. LoyalClip does not guarantee the continued availability of any specific reward.
Loyalty balances may expire after a period of account inactivity as defined by the professional (typically 12 months of no bookings). LoyalClip will provide reasonable notice before expiration where technically feasible.
Loyalty points and stamps are personal to the account holder and cannot be transferred, sold, combined, or assigned to another person or account, except as explicitly enabled by the professional.
Unless explicitly stated by the professional, loyalty rewards have no cash value and cannot be exchanged for money. LoyalClip is not responsible for the value or availability of rewards offered by professionals.
LoyalClip offers a free 15-day trial followed by a paid subscription (the “Solo Plan”) at $14.99 per month. Pricing is displayed in USD and is subject to change with at least 30 days’ notice.
Subscriptions are billed monthly on the anniversary of your upgrade date. Payments are processed automatically by Stripe. You authorise LoyalClip to charge your payment method on file for each billing cycle until you cancel.
Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date. You will receive an email reminder at least 3 days before each renewal charge.
If a payment fails, we will retry the charge up to 3 times over 7 days. If payment is not collected, your account will be downgraded to the free tier and you will lose access to paid features until a successful payment is processed.
For refund terms, see our Refund & Payment Policy.
The LoyalClip platform, including all software, design, trademarks, logos, and content created by LoyalClip, is owned by LoyalClip Inc. and protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any ownership rights in our intellectual property.
You retain all ownership rights in the content and data you upload to LoyalClip, including your logo, service descriptions, and client information. By uploading content, you grant LoyalClip a limited, non-exclusive, royalty-free licence to use that content solely to provide and improve the Service. This licence terminates when you remove the content or close your account.
If you submit reviews, testimonials, or other public-facing content through the Service, you grant LoyalClip a perpetual, worldwide, royalty-free licence to use, display, and distribute that content in connection with the Service and our marketing materials. You represent that you own or have the necessary rights to submit such content and that it does not infringe any third-party rights.
LoyalClip reserves the right to remove any user-generated content that violates these Terms or that we determine, at our sole discretion, to be harmful, offensive, or otherwise objectionable.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LOYALCLIP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, PROFITS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ALL CASES, LOYALCLIP’S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LOYALCLIP IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.
You agree to indemnify, defend, and hold harmless LoyalClip Inc. and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) any content you submit through the Service.
You may cancel your account at any time from your billing settings. Cancellation takes effect at the end of your current paid billing period. After cancellation, you will retain read-only access to your data for 30 days before it is permanently deleted.
LoyalClip may suspend or terminate your account immediately if we determine, at our sole discretion, that you have violated these Terms, engaged in fraudulent activity, or created legal or reputational risk for the platform. In cases of termination for cause, no refund will be issued for the current billing period.
Upon termination, you may request a data export in CSV format within 30 days by emailing support@loyalclip.app.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Before initiating any formal dispute, you agree to contact us at support@loyalclip.app and provide a written description of the dispute, your proposed resolution, and your contact information. We will work in good faith to resolve the dispute within 30 days.
If informal resolution fails, all disputes arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English and the arbitrator’s decision will be final and binding.
YOU AGREE THAT ANY DISPUTE RESOLUTION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable, the entire arbitration agreement will be void and the dispute will be resolved in court.
Either party may bring an individual claim in small claims court where jurisdiction is appropriate.
We reserve the right to modify these Terms at any time. If we make material changes, we will provide at least 14 days’ notice via email to the address associated with your account and by posting a notice on our website. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the changes.
If you do not agree to any changes, you must stop using the Service and may close your account before the changes take effect.